Welcome to precision-o-.com (hereinafter referred to as the “Website”), operated by “Precision O” (hereinafter referred to as “we”, “us”, or “our”). We value your satisfaction and want to ensure a hassle-free experience when purchasing women’s bodysuits for active women from our store. Please read our Refunds and Returns Policy carefully to understand your rights and obligations.
1. Returns
1.1. You have [insert number] days from the date of delivery to initiate a return for a refund or exchange. To be eligible for a return, the item must be unused, unworn, and in the same condition as when you received it. It must also be in the original packaging with all tags attached.
1.2. To initiate a return, please contact our customer support team at [email protected] with your order number and reason for the return. Our team will provide you with further instructions on how to return the item.
1.3. Once your return is received and inspected, we will notify you of the approval or rejection of your refund or exchange. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [insert number] business days. If you are exchanging the item, the replacement will be shipped to you promptly.
2. Shipping Costs
2.1. Customers are responsible for paying the shipping costs associated with returning the item unless the return is due to our error (e.g., defective or incorrect item received).
3. Refunds
3.1. Refunds will be issued for the original purchase price of the item(s) returned, excluding any shipping fees, gift wrapping fees, or taxes paid, if applicable.
4. Exclusions
4.1. Certain items are not eligible for return or exchange, including but not limited to:
- Items marked as final sale or clearance
- Gift cards
- Personalized or customized items
4.2. Additionally, for hygiene reasons, bodysuits with removed or tampered hygiene stickers/tags may not be eligible for return or exchange.
5. Damaged or Defective Items
5.1. If you receive a damaged or defective item, please contact our customer support team immediately at [email protected]. We will work with you to resolve the issue as quickly as possible, whether through a refund, exchange, or replacement of the item.
6. Contact Information
6.1. If you have any questions or concerns about our Refunds and Returns Policy, please contact our customer support team at:
Email:
7. Changes to Refunds and Returns Policy
7.1. We reserve the right to update, modify, or replace any part of this Refunds and Returns Policy at any time without prior notice. Any changes will be effective immediately upon posting on the Website. It is your responsibility to review this policy periodically for updates.